About Us

Our solutions connect people and possibilities.
about how we work.

Company Information

percelmasters invented express distribution and is the industry’s global leader, providing rapid, reliable, time-definite delivery to more than 220 countries and territories, connecting markets that comprise more than 90 percent of the world’s gross domestic product within one to three business days. Unmatched air route authorities and transportation infrastructure, combined with leading-edge information technologies, make percelmasters the world’s largest express transportation company, providing fast and reliable services for more than 3.6 million shipments each business day

  • We Are Committed to Quality
  • We Create Amazing Experiences
  • Putting People First
  • We Listen to what people are saying. Welcome Feedback

History

Our Founder, Roger Sumner-Rivers launched the first company in the percelmasters®Group in 2003, with the goal of making courier delivery easier, cheaper and more accessible for both businesses and individuals. 17 years later, we're still doing that. Headquartered in West London, percelmasters.com is the USA’s leading online parcel delivery service, offering courier services from the world's largest carriers, to customers across the globe. percelmasters® Group is a family of brands also including Deliver Plus™, percelmasters and Alfasent™. Over 100,000 people, eBay traders and businesses around the world use ParcelHero®. Our smart comparison site brings together the delivery services of the world’s biggest carriers including UPS, DHL, FedEx & DPD at huge savings of up to 60%. At percelmasters® we are passionate about delivery and committed to industry leading quality of service. We are one of the US's highest rated couriers, with over 4,000 5-star reviews and a customer rating of 97%.

Inform. Educate. Innovate

At percelmasters® we believe in keeping our customers informed. We know that parcel delivery in the 21st century is a highly complex global operation, and that our customers want to send parcels, cheaply, efficiently and simply. So we believe in providing every helping hand we can, on everything from customs navigation to how to package a parcel. We educate to empower and are committed to technological innovation.

Work Hard, Play Hard

At percelmasters® we love what we do. As passionate as we are about parcel delivery, when works over, or it's time for a break, we also love to have fun. So our breakout area always has something going on, whether it's a chin wag over lunch, people just kicking back, the percelmasters® pool sharks hustling away on the world's longest running pool tournament, or the ‘athletes’ in the team playing serious semi-pro football. We love looking after our staff, and they love looking after our customers. That's what we call a winning team.